Privacy Policy
Effective Date: August 2025
Contact: [email protected]
1. Introduction and Policy Scope
In Pocket Land (hereinafter referred to as "we") respects user privacy and is committed to handling information related to you in a transparent and compliant manner. This policy applies to data collected by our game services. It explains how we collect, use, store, and share information, and clarifies your rights regarding your personal data.
2. Types of Information We Collect and Sources
2.1 User-Provided Information
Feedback and Communication: If you contact us through the in-game feedback form, customer service email ([email protected]), or social media, you may provide information such as your name, email address, device model, and problem description. This information will only be used to respond to inquiries, resolve technical issues, or improve our services and will not be used for marketing purposes unless you explicitly authorize it.
User-Generated Content (UGC): If your game supports sharing screenshots, ratings, or reviews, the content you upload may include device metadata (such as the time it was taken and geotags). We will not make this information public by default unless you choose to share it publicly.
2.2 Automatically Collected Technical Information
To ensure stable game operation and provide a personalized experience, we automatically collect information through the following methods:
Device and Log Information:
Device identifiers (such as the Android Advertising ID and iOS IDFA, collected only when you authorize ad tracking);
Device model, operating system version, screen resolution, and IP address (used for regional service configuration and not linked to personal identity);
Game crash logs and performance data (such as loading time and frame rate) are used to fix bugs and optimize the experience.
Usage Behavior Data:
In-game interaction records (such as level completion time and item usage frequency) help analyze gameplay preferences;
Ad interaction data (such as click-through rate and viewing time) is used only to measure ad effectiveness and optimize delivery strategies.
Cookies and Similar Technologies:
Our website may use cookies to store language preferences or temporary session information, but does not track your online behavior through cookies.
You can refuse cookies through your browser settings, but this may affect the use of some features.
2.3 Third-Party Service Integration
We may integrate third-party tools (such as the analytics platform Firebase and the advertising service provider AdMob) to support game operations. These tools may independently collect information; their privacy policies are detailed in the corresponding platform descriptions. We only allow third parties to process data in anonymized or aggregated form and require them to adhere to strict data security standards.
3. How Do We Use Your Information?
3.1 Core Purpose
Providing and Improving Services: Adjusting game compatibility based on device information and optimizing level design using behavioral data.
Ensuring Security: Detecting abnormal logins or cheating through log analysis to maintain a fair gaming environment.
Legal Compliance: Responding to regulatory requirements or legal proceedings, such as cooperating with copyright holders to investigate infringements.
3.2 Activities Not Performed
Not Selling or Sharing Personal Information: We promise not to sell user data to any third party, nor will we create user profiles based on the account system for targeted marketing.
Non-Targeted Advertising: Even if ads are displayed, they are based solely on game context (e.g., level setting) or rough geolocation (e.g., country/region), not on personally identifiable information.
4. Information Sharing and Disclosure
4.1 Legal Circumstances
We may disclose information in accordance with the law in the following circumstances:
To respond to lawful requests from law enforcement or government agencies;
To protect the life and property of our studio, users, or the public;
To disclose necessary information to third parties in the event of a merger, acquisition, or asset transfer to continue providing services.
4.2 Cooperation with Service Providers
We may entrust third parties to process data (such as AWS, a cloud storage service provider), but we will contractually bind them to use the information only for designated purposes and to employ encryption, access control, and other technologies to protect data security.
5. Data Security Measures
We employ industry-standard physical, electronic, and managerial measures to protect information:
Transmission Encryption: SSL/TLS encryption is used for data transmission on our official website and in our games.
Storage Security: Our servers are deployed in ISO 27001-certified data centers, and sensitive information (such as email addresses in user feedback) is hashed or decrypted.
Access Restrictions: Only authorized employees with job-related needs have access to data and receive regular security training.
6. User Rights and Choices
6.1 Access and Correction
You can request access to non-account information we hold (such as device logs) or request corrections to inaccuracies by contacting us at [email protected].
6.2 Right to Deletion
Even if you don't need an account, you can still request deletion of certain information (such as feedback records). We will respond to requests based on technical feasibility, except for information we are required to retain by law.
6.3 Restriction of Processing
If you believe that data collection is excessive, you may object at any time by email. We will suspend processing and assess the reasonableness of the request.
6.4 Withdrawal of Consent
If you have previously authorized ad tracking or data sharing, you may withdraw your consent through your device settings (e.g., turning off "Limit Ad Tracking") or by contacting us.
7. Children's Privacy Protection
We strictly adhere to regulations such as the Children's Online Privacy Protection Act (COPPA):
Age Restriction: Games may contain social interactions or advertising content suitable for users aged 13 and over. If you discover that a minor is using our services without permission, please contact us immediately to have the information deleted. Parental Controls: We do not actively collect children's personal information, nor do we design complex features that require parental consent.
8. Privacy Policy Updates
We may revise this policy due to business adjustments or regulatory changes. The updated version will be announced via official website announcements or in-game notifications. Continued use of the service constitutes acceptance of the revised version.
9. How to Contact Us?
If you have any questions, suggestions, or complaints regarding this policy, please contact us through the following methods:
Email: [email protected]
Response Time: We will respond to your inquiries within 7 business days.
In Pocket Land always regards user trust as its core asset. We adhere to the principle of "data minimization," collecting only the information necessary to implement our functions and strictly limiting its scope of use. Your privacy rights are the driving force behind our continuous improvement.
In Pocket Land Team